1- How can I make a special request?
Answer: You can make a special request, design, or add to any of the pieces offered by filling out the form designated for that for each product.
2- Do I need an account to place an order?
Answer: It is not necessary to register an account to make a purchase, it is possible to purchase by completing the request as a visitor.
3- What are the accepted payment methods?
Answer: Our accepted payment methods are by cash on receipt, by pay Pal, or by Cliq for the number: 00962796040755
4- What shipping methods do you offer?
Answer: Shipping is by delivery companies to all governorates inside Jordan except for (the border villages, Ruwaished, and Ash-Shaydiyya) at the prices shown in the delivery item. There is a shipping service outside Jordan. The shipping cost is added according to the weight and destination of the shipment, and the customer can inquire about it by contacting the store.
5- How long will it take to receive my order?
Answer: If the goods are available, they will be delivered to the customer within 72 hours. Otherwise, please review the product information, and if it is not available, please contact the store.
6- What is your return policy?
Answer: It is possible to fill out the return form from the site within 24 hours of receipt, and please review the terms of the return policy shown on the site.
7- What do you mean by local goods and non-local goods?
Answer: Local goods: are handicrafts manufactured inside Jordan, and non-local goods: are goods manufactured outside Jordan (imported).